Tar Heel Motel Policies

Payment information

Your credit card will be charged one night's rent plus applicable taxes at the time of booking to secure your reservation. The remaining balance will be charged fourteen days prior to arrival, unless other arrangements are made.

 

Cancellation

If you must cancel or modify your reservation you will receive a full refund if you cancel more than fourteen days before your scheduled arrival. Late arrivals and/or early departures are considered cancellations, with no refund being given.

 

If the cancellation is made fourteen days or less prior to arrival, or if you do not arrive as scheduled, no refund will be given.

 

Pets

The Tar Heel Motel offers a limited number of pet-friendly rooms, which are clearly indicated on each room’s description. Please let us know that you are bringing a pet in the “COMMENTS & SPECIAL REQUESTS” section when making your reservation online. By bringing a pet to the Tar Heel Motel, guests agree to the  Tar Heel Motel pet policies. You may be asked to sign this document upon check in.

 

Pet Friendly rooms are available on a first come first served basis, once they are booked no other accommodations can be made for pet friendly rooms. Guests found with a pet in non-pet rooms will be charged $200 cleaning fee and will be asked to vacate the premises or will be denied accommodations on arrival.

 

Service Pets are permitted in accordance with the Americans with Disabilities Act. The following language is taken directly from ADA.gov. Read the full ADA Requirements here.

 

Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. Service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to the person’s disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA.

 

Check In / Check Out

Check in is any time after 3pm. Check out time is 11am. When possible, we will make every effort to accommodate early check ins or late check outs, but these cannot be guaranteed.

 

Smoking

The Tar Heel Motel is a non-smoking facility. Smoking is permitted only in designated outdoor areas and butts must be properly disposed of.

 

Smoking or vaping inside rooms is strictly prohibited and subject to an immediate $200 charge.