Tar Heel Motel Policies

Your credit card will be charged one night’s rent plus applicable taxes at the time of booking to secure your reservation. The remaining balance will be charged fourteen days prior to arrival, unless other arrangements are made.

Staying with us is easy! You will receive your room information and PIN-code key by the morning of your arrival day. The room is available from 4 PM until 11 AM on your departure day. Need help during your stay? Our customer service team is available by phone 9am – 5pm, daily.

Guests must be 21 years or older.

The Tar Heel Motel has partnered with Red Sky Travel Insurance to provide Trip Preserver® coverage for our guests. Trip Preserver provides trip insurance, emergency assistance and travel services in case of hurricane evacuations and family emergencies such as illness or death in the family. The Vacation Rental Agreement you will receive will automatically include this optional plan. More information from Red Sky.

The cost is 7.95% of your total charges, and this amount will be indicated at check out. The fee is due with your first payment and is non-refundable. Travel insurance is optional. You will be prompted to accept or decline the coverage on your reservation checkout page.

Please visit our Travel Insurance page for more information.

If you must cancel or modify your reservation you will receive a full refund if you cancel more than fourteen days before your scheduled arrival. Late arrivals and/or early departures are considered cancellations, with no refund being given.
If the cancellation is made fourteen days or less prior to arrival, or if you do not arrive as scheduled, no refund will be given.

The Tar Heel Motel is a non-smoking facility. Smoking is permitted only in designated outdoor areas and butts must be properly disposed of.
Smoking or vaping inside rooms is strictly prohibited and subject to an immediate $200 charge.

Our pool will be open from late-May through the end of September.

The Tar Heel Motel offers pet-friendly rooms, and only dogs are allowed at the facility. Please let us know that you are bringing a pet when booking online, check the box and use the drop down to choose 1 or 2 dogs. By bringing a pet to the Tar Heel Motel, guests agree to the Tar Heel Motel pet policies

Service Pets are permitted in accordance with the Americans with Disabilities Act. The following language is taken directly from ADA.gov. Read the full ADA Requirements here. Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. Service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to the person’s disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA.